faq

 

What services do you offer?

I offer high-resolution photos, drone/aerials, twilight photography, virtual staging, slideshows, property video walkthrough and short social reels.

How do I book a session?

Contact me via website, email, or phone. We’ll discuss your needs and schedule a convenient time.

How quickly will I receive my photos?

Processing typically takes 24-48 hours, based on package type and current workload.

What is your cancellation or rescheduling policy?

24 hours: Free rescheduling

No-show: 50% fee

Do you charge extra for additional services like twilight or drone photography?

Yes, these are priced as add-ons. I can provide a detailed quote upfront.

When is payment due?

Payment is typically due on or shortly after delivery, payable by e-transfer or credit card.

What payment methods do you accept?

I accept e-transfer, cash, credit cards, and PayPal. E-transfer is preferred. Please note that a small processing fee applies to credit card and PayPal payments.

Can you accommodate last-minute bookings?

I try to accommodate urgent requests, but advance booking is recommended for best availability.

Will you provide digital files or printed materials?

Primarily digital files in print and web-ready formats.

How do you access the property?

You can meet on-site or provide lockbox/entry instructions.

How to prepare the property?

Fully cleaned, decluttered, lights on, blinds/curtains open, and cars removed from the driveway if possible.

Is your price higher than some competitors?

I focus on quality, not the lowest price. You get careful, MLS-ready photos, licensed drone work, and attention to detail that helps listings stand out.

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